Purchase And Payment Process

 

Welcome to Morivanta (Hereinafter Referred To As "We"). This Purchase And Payment Process is designed to clearly explain how orders are placed, payments are completed, and transactions are confirmed when shopping through our online store.

1. Product Selection And Order Review

When browsing our website, you may select products and add them to your shopping cart. Before proceeding to payment, you will have the opportunity to review selected items, quantities, delivery details, and the total payable amount to ensure accuracy.

2. Price Transparency

All prices displayed on the website are shown clearly prior to payment. The final amount presented at checkout includes all applicable taxes and related charges. No additional costs will be added after the order is confirmed.

3. Payment Submission

Payments are completed using supported bank card methods. During checkout, payment information is entered through secure channels to ensure confidentiality and transaction integrity.

4. Payment Confirmation

Once payment is successfully processed, the order is confirmed and recorded in our system. A confirmation message containing order details and payment information will be sent using the contact details provided during checkout.

5. Order Handling After Payment

After payment confirmation, orders enter the preparation stage. Standard handling and processing usually begin within 1 to 3 business days before shipment arrangements are made.

6. Unsuccessful Or Interrupted Payments

If a payment attempt is not completed successfully, the order will not be processed. You may retry the payment process or contact us if assistance is required.

7. Payment Records And Communication

Payment related records are retained to support order management and customer service inquiries. Communications regarding order status are provided to keep you informed throughout the process.

8. Secure Processing Measures

We apply appropriate technical and organizational measures to protect payment information during processing. Information is used only for order completion and necessary administrative purposes.

9. Contact Information

If you have any questions about the purchase or payment process, please feel free to contact us using the details below.

Contact Address: 4507 Huntington Lane, San Jose, CA 95136, United States
Customer Service Phone: +1 (213) 342-7463
Customer Service Email: solutions@morivanta.com
Online Hours: Monday To Friday, 9:00 To 12:30 And 14:00 To 18:00(Europe/London, GMT/BST)